10.1 My Rewards is the Aristocracy London loyalty programme, whereby members collect points against future purchases from Our Website. This loyalty programme is open to any person aged 16 or over;
10.2 In order to join the My Rewards programme, You must set up an account on the Aristocracy London website and complete the validation process. Once the validation process is complete, We will award 1,000 points that will show in Your account;
10.3 As part of My Rewards by Aristocracy London, We will award You points based on purchases at Our Website, submission of reviews as well as for any other reason that We may, at Our sole discretion, decide in the future. Specifically:
- We will award 2 points for every £1 that you spend on qualifying purchases, which are any transactions that are not excluded in these Conditions. You will not accrue points on purchases that are fully paid for by redeeming a promotional code (voucher), gift card or redemption of a reward (for example, My Rewards points). If You part-pay for a purchase by redeeming a promotional code (voucher), gift card or reward, You will only accrue points on the element of the purchase above the value of the promotional code (voucher), gift card or reward;
- We will also award 500 points for each review You submit, and is subsequently approved, on qualifying purchases. Reviews that violate the terms of Article 14 (below) will not be approved and awarded rewards;
10.4 We reserve the right to either increase or decrease the number of points accrued or redeemed on qualifying purchases, or to change how points are accrued or redeemed, from time to time and at Our sole discretion. We will notify You of any changes We make by updating these Conditions and any such changes will not apply retrospectively;
10.5 We will offer a discount of £1 for every 100 points redeemed;
10.6 You can redeem Your discount by entering the amount of points in the My Rewards section at either the “cart” or “checkout” page. The discount cannot be applied after checkout has been completed so please check Your Order thoroughly before confirming to avoid disappointment;
10.7 You can redeem My Rewards points against gift cards;
10.8 Reward points can be used in conjunction with any other promotional offer and gift card when placing an Order;
10.9 We reserve the right to terminate membership where We believe, at Our sole discretion, that any member is misusing the programme. In this case, We reserve the right to refuse the issue of rewards and/or the redemption of points;
10.10 In the instance that fraudulent activity is suspected, We reserve the right to suspend Your account whilst further investigation is undertaken. If fraudulent activity is confirmed, We reserve the right to terminate membership and refuse the issue of rewards and/or the redemption of points;
10.11 You can check Your current points balance in the My Account section of Our Website. In most cases, any credited points will appear immediately but please allow up to 24 hours for Your points to be updated;
10.12 If We refund You for purchases that earned points, We will deduct these points from Your points balance;
10.13 If we refund You for purchases against which You redeemed points, We will credit the redeemed points back to Your account;
10.14 You cannot transfer points to another person, including members of Our loyalty programme;
10.15 Rewards may be redeemed partially or in full on transactions for online purchases only;
10.16 If You delete Your account or Your membership is cancelled for any reason, Your points will also be cancelled and no rewards, or any other financial or other benefit, will be issued in respect of them;
10.17 Aristocracy London will not be liable for any loss or damage resulting from termination of or changes to the programme or for the revocation of points and rewards;
10.18 Reward points cannot be exchanged for cash and have no expiry date.
