We take pride in offering a straightforward online shopping experience but we appreciate that sometimes you may have questions or comments and our customer experience team is always happy to help. Please choose from the options below.
Browse our FAQs
If you have any questions about our products, rewards, orders, delivery methods etc., please visit our regularly updated FAQ page.
Chat with us
If you can’t find what you are looking for in our FAQ page, chat with our online concierge on Facebook Messenger.
Book a Suit Appointment
Showroom by appointment only. 60 Kinnerton St, SW1X 8ES, London | Mon – Sat: 10:00 to 18:00
Tel: +44 (0) 20 3719 4525
Submit your enquiry
Alternatively, you can contact our customer experience team by completing the form below. To help us deal with your query more efficiently, please select the most relevant subject category and include as many details as possible such as product name, order number, parcel tracking number etc. We aim to respond within 24 hours but may take longer during busy sale periods, weekends and bank holidays.